Trust · Incidents
Incident history.
Every customer-impacting outage or security event gets a public entry below — including ones short enough that customers might not notice. Root cause and remediation are added within seven days of the incident closing.
What we publish
Public-incident bar.
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Customer-impacting downtime
Any period during which the API or dashboard returned non-2xx to real customer requests, including partial degradations (e.g. one Hetzner region affected; one Sub-processor leg unavailable).
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Security events
Any unauthorized access, data exposure, or cryptographic integrity event. Notice within the legal-required window; details once forensic analysis is complete.
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Sub-processor incidents
When an upstream sub-processor (Hetzner / Neon / Upstash / Cloudflare / Postmark / Stripe / Sentry) has an incident affecting our customers, we summarise their post-mortem and link the upstream report.
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Maintenance windows
Pre-announced windows for migrations, schema changes, or certificate rotations. Notice at least 72 hours in advance; customers can subscribe to advance notifications via /settings → email preferences.
History
Posted incidents.
No customer-impacting incidents to date.
We've kept this list honest by entering it pre-launch — every incident from the first paying customer onward will land here. The live platform status above always reflects the current moment.
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Get notified when status changes.
Customers can opt into incident emails at the dashboard's settings page. Future updates: status.driftstack.dev with email + RSS subscription.